About Us

 

Customer feedback units gain valuable insight into consumer experience and opinion and have proven to be globally valuable.  In 2015 we teamed up with a Cape Town company with 18 years design experience. The objective was to design and manufacture a customer feedback unit that is suitable to the South African market, as well as the rest of the continent.

With rising costs and the challenges of weaker economies, the import of feedback units can become too costly and out of reach for local businesses. Through our Cape Town partnership we are therefore proud to bring a locally designed and manufactured unit to market, providing a cost model that is better aligned with the economy.

 

 

 


What Sets Us Apart?

 

Our key differentiating factor is our hands on, personal approach, and being available to our clients 12 hours a day - every day.

Our software is designed and built in South Africa and the file servers are located in South Africa as well. Our pricing is Rand based, making our offering extremely competitive.

 

  South African platform for all data stored.

  Versatility - the feedback software is fully customisable for any industry.

  Online for real-time data,  and offline with upload options

  Software integrates into multiple platforms - web, mobile and PC.

 SIGFOX buttons means the very latest technology in IoT used

 Each job is unique and custom designed for each client’s personal needs.
 
 
 
 

 

    



 

 

 

 

 

 



Show your customers that you care!

Elevate your promise of 'customer service' to more than just a marketing slogan, and give your customers a voice with real-time performance alerts, targeted customer service feedback questions and manager responsiveness!

Meaningful customer service ratings and feedback with instant response is the key.

 

 

 

 

 


 Contact Us

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   011 367 0608

  084 477 7717

   info@happyornot.co.za

  sales@happyornot.co.za


Address:

Building 1
Prism Office Park
1 Ruby close, Fourways
Based in Johannesburg, we supply throughout SA

 
Accreditation

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Benefits

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   Local solution
  Cost effective
  Non-intrusive terminals
  Immediate notifications
  Advanced reporting
  Leasing options
  Constant innovation